Contact AJReps
The fastest way to reach us is WhatsApp. Response times are usually under 30 minutes during US mornings (roughly 8am–1pm ET) and EU evenings (roughly 6pm–11pm CET). Under 6 hours off-hours worldwide.
Primary channel
WhatsApp: https://wa.me/message/62FJ56Z4LCUBA1
What to include in your first message
- Colorway you want (e.g. "Cave Stone", "Iced Carmine", "Bred 2026 spec")
- US size (or EU/UK — we'll convert)
- Country you're shipping to
- Batch tier preference if you have one (PK / OG mid / regular)
- Quantity if it's a bulk / wholesale order
Response times
- US morning (8am–1pm ET) — under 30 minutes
- EU evening (6pm–11pm CET) — under 30 minutes
- Off-hours worldwide — under 6 hours
- Chinese public holidays — expect 12–24 hour delays
What we can't help with
- Nike Inc. customer service — we're not Nike; we don't have their catalog data or their retail terms
- StockX order issues — separate platform, we have no visibility
- Sizing for other Jordan models — this is AJ4-only. For AJ1, AJ11, AJ12 sizing please reference Jordan Brand's official size guide